In the HECM refinance training video, Curtis Mangus, a 40-year industry veteran, provides expert guidance on refinancing Home Equity Conversion Mortgages. He covers key point of eliminating the principal and interest payment. Mangus explains the eligibility criteria, assessment of current mortgages, and financial impacts, emphasizing the importance of understanding the associated costs and long-term implications. His concise and informative approach equips viewers with the knowledge to make informed decisions or advise clients effectively in the HECM process.